Shipping policy

Shipping Policy

Processing Time

All orders are carefully prepared before shipping.

  • Orders are processed within 2–5 business days after payment confirmation.

  • Handcrafted or customized items may require additional processing time.


Shipping Methods

We ship internationally using reliable postal and courier services.

Shipping options, costs, and estimated delivery times are displayed at checkout.


Estimated Delivery Time

Delivery times vary depending on destination:

  • Asia: 5–12 business days

  • Europe: 7–15 business days

  • Rest of the world: 10–20 business days

Please note that these are estimates and may vary due to customs or postal delays.


Customs & Import Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.


Tracking

When available, a tracking number will be provided once your order has been shipped.


Shipping Delays

We are not responsible for delays caused by:

  • Customs inspections

  • Postal or courier services

  • Unforeseen circumstances beyond our control

However, if you experience a significant delay, please contact us and we will do our best to assist you.


Incorrect Address

Please ensure that your shipping address is complete and accurate.

We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.


Damaged Packages

If your package arrives damaged:

  • Please take photos immediately

  • Contact us within 7 days of delivery

We will review the situation and find a fair solution.