Shipping & Returns
Shipping Policy
We ship worldwide from Asia using reliable international carriers.
Shipping Costs
Shipping costs are calculated at checkout based on:
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Destination country
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Weight and size of the items
Free Shipping
Free shipping is available on all orders over 400€. This offer applies automatically at checkout when the minimum order amount is reached.
Delivery Time
Estimated delivery times:
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Thailand: 2–5 business days
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Asia: 5–10 business days
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Europe: 7–14 business days
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North America: 10–20 business days
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Other international destinations: up to 21 business days
Please note that delivery times are estimates and may vary due to customs clearance or local postal services.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Returns Policy
We accept returns under the following conditions:
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Items must be unused, in original condition, and in original packaging
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Return requests must be made within 14 days of delivery
To request a return, please contact us before sending any item back.
Return Shipping
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Return shipping costs are the responsibility of the customer
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We recommend using a tracked shipping service
Once the returned item is received and inspected, we will notify you regarding approval of the refund.
Refunds
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Approved refunds will be processed to the original payment method
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Shipping costs are non-refundable
Contact
If you have any questions regarding shipping or returns, please contact us:
📧 avethailande@gmail.com
We are always happy to assist dedicated practitioners worldwide.
Where Kendo equipment meets spirit